This policy applies to the MyInsider.AI marketing website and to the MyInsider.AI applications (web, iOS, and Android), together “the Service.” It explains what personal data we process, why, who we share it with, and the rights you have.
Meyn & Schlickum GbR
Account & identity
Your name and email address; your password, which is stored only as a salted hash (we never see or store it in plain text); and, if you sign in with Apple or LinkedIn, the identifier and basic profile (name, email) those providers return. Your optional profile — role, industry, focus areas, and how you like information filtered.
Content you create
The captures, notes, saved links, articles and documents, topics, personas, and any avatar or persona images you add. This is your data — we store it to provide the Service to you and do not sell it.
Voice notes
When you dictate a note, the audio is transcribed on your device — the audio recording is temporary and is never uploaded to our servers or any third party. Only the resulting text is saved with your note.
Subscription & billing
If you subscribe, payment and billing details are entered on our payment processor’s (Stripe) secure checkout. We do not receive or store your card details — only your plan, subscription status, and Stripe reference identifiers.
Technical & usage data
Product-analytics events (see Product Analytics below), app version, device and operating-system type, language, and — as with any internet service — the IP address your requests are made from, used for security and delivery (not to determine your location).
Early-access form (website)
If you apply for early access, we collect your name and email, professional role and areas of expertise, desired outcomes and blockers, any notes you add, and UTM / referrer attribution parameters.
On our marketing website we use a self-hosted instance of Plausible Analytics, hosted on an EU server. Plausible is cookieless — it does not track individuals across sessions or store IP addresses. No consent is required for Plausible.
With your consent, we also load the HubSpot tracking script, which sets cookies to identify returning visitors and associate page views with CRM contacts. You can accept or decline this via the cookie banner and change your preference at any time by clearing your browser’s local storage.
In the MyInsider.AI app (web and mobile) we use PostHog to understand how the product is used so we can improve it. PostHog runs on PostHog’s EU Cloud (Frankfurt), and all product-analytics data is stored within the European Union.
We record product events — for example signing up, creating a capture, sending an invitation, or a change to your subscription — together with limited technical properties such as your subscription tier, plan, platform, and language. Events are linked to your account through an internal user identifier. We do not send the content of your notes, captures, or topics to PostHog, we do not include your name or email in analytics events, and we do not use analytics to determine your location.
We process this product-usage data on the basis of our legitimate interest in operating, securing, and improving the Service (Art. 6(1)(f) GDPR).
We use the following processors to operate the Service. Each acts under a Data Processing Agreement (DPA); transfers to providers outside the EU are covered by Standard Contractual Clauses (SCCs).
When you save a link, we may fetch public metadata from that URL (for example from YouTube or the linked web page) to display a preview.
Your account data, content, and analytics are stored within the EU. Some processors listed above are based in the United States; where personal data is transferred to them, the transfer is safeguarded by EU Standard Contractual Clauses.
Under the General Data Protection Regulation (GDPR), you have the right to:
You can delete your account and all associated content at any time from within the app: Profile → Profile & plan → Data & privacy → Delete the account. Deletion is immediate and permanent. If you no longer have access to the app, you can request deletion by email or follow the steps at myinsider.ai/delete-account.
We retain your data for as long as your account is active or as needed to provide the Service. When you delete your account, your personal data and content are erased; residual copies in encrypted backups are purged within 30 days. Limited billing records may be retained by our payment processor where required by tax and accounting law.
The Service is not directed to children under 16, and we do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.
You also have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence, place of work, or the place of the alleged infringement. The competent authority for Meyn & Schlickum GbR is the Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein (ULD).
For privacy-related questions, data requests, or to exercise your rights, contact us at: [email protected]
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date below.
Last updated: 10 July 2026