Help & Support

Get help with MyInsider.AI on iOS and Android.

Getting Started

How do I capture content?

Tap the center Capture button in the bottom navigation. Paste a URL and confirm. The content will be saved to your Discover inbox.

How do I organize my topics?

Go to the Topics tab and create a new topic. Add captures and resources to organize by theme or question.

How do I find saved content?

Go to the Resources tab to search and filter all your saved content. Use filters to narrow by date, source, or project.

Troubleshooting

Captures aren't syncing

Check your internet connection. Captures are queued offline and will sync automatically when back online.

Still having issues? Try:

  • Force close and reopen the app
  • Check that you're signed in (Account tab)
  • Ensure the app has network permission

Can't sign in

Verify your email and password are correct. If you signed up via Apple or LinkedIn, use that option to sign in.

App is slow or crashes

Try force closing the app and reopening. If the issue persists, please report it below.

Report a Bug or Suggest a Feature

Found an issue or have a feature request? We'd love to hear from you.

When reporting an issue, please include:

  • What you were trying to do
  • What happened instead
  • Your iOS or Android version and device
  • Steps to reproduce (if possible)

Can't find what you're looking for? View full FAQ or contact us